Return & Refund


1. Returns will be accepted within 7 days upon package arrival to the customer.

2. There will be a $30 HKD(For Hong Kong and Macau Customers) & $12.00 USD(For other countries' Customers) return shipping fee deducted from your refunded amount.

3. Submit your return request once you have received all items in your order.

    - Due to our "Partial Shipping" process, items in your order may arrive at different times

    - The 7-day term will begin once you have received the last item in your order.

4. Made-to-Order and Items marked as SALE are not eligible for return.

5. We only accept the returns as the damaged issue. 

6. The products must be returned as the original package. 

If you have not received your refund, please allow 1-5 business days (from day of delivery) for your package to be completely processed by our returns department.

Refunds are issued via the original payment method and will typically appear within 10 business days, depending on the processing time of your payment provider.